Here is a quick tutorial on adding a new library card to the OverDrive Library Card Manager. Also included is how to search for a card to remove access to OverDrive. (I don’t state that very clearly on the video.)
For Librarians: Submitting a Support Ticket
This information is for librarian-members of the New Hampshire Downloadable Books Consortium. (If you are a patron of the service, feel free to disregard this message.) There are times when you will need to submit a support ticket to OverDrive’s
For Librarians: Running Activity Reports
This messages is for librarian-members of the New Hampshire Downloadable Books Consortium. Library patrons can disregard this message. Updated 5 June 2014 Librarians, you may notice that if you run your activity reports by specific formats, you might not come
For Librarians: End User Support (Returning Titles Early)
Librarians are able to return titles early for patrons in Content Reserve. This is useful when a patron accidentally checks out the incorrect format and has no way of easily returning the title themselves. Log into Content Reserve. Click on
