User Not Activated Error Message on the Nook: By Andrea in North Conway Problem: You can’t open/read your book because your Nook tells you the “user is not activated.” * Plug the Nook into the computer and simply delete the
Sansa Fuze Error “Please Obtain License…”
Error Message on the Sansa Fuze: Please obtain license by transferring this title to device using audiobook software. The device will play a WMA audiobook for a short period of time and then this message will appear on the Fuze’s
Troubleshooting Tip: Audiobook Files on Desktop
If the audiobook files are downloading to the desktop or being saved to any other location on the computer, consider taking the following steps: Check to see if the OverDrive Media Console was properly installed. Can you see the green
Avoiding the Error: Fulfullment Limit (3) for the Requested Title
If you get an error message that reads: Error Code: 80040812 Error details: Failed call to fulfill the title. The fulfillment limit (3) for the requested title has been reached. You’ll need to contact your local librarian and ask them
Internet Connection Troubleshooting
I often have trouble reestablishing a wireless Internet connection with my Vista laptop. The small icon showing a network connection will state that I’m connected to the network, but with local access only. Here’s what I do to fix this:
Error Transferring WMA Titles to an iPod
In the past, I’ve had a problem using a Vista PC to load titles to my iPod Touch. Background: I typically sync the iPod Touch to a Macbook. In order to get WMA titles on the iPod, I need to
NHDAB Training Handout
This is the handout for the librarian audiobooks workshop. This handout is for PC users. Looking to become an audiobook guru? Note: The Word version of the document lost some formatting upon upload. I’ll have to convert to a PDF
Audiobook Check In Times
I’m often asked, “When are OverDrive titles checked back in?” According to the Tech Support Team, titles expire around the same time that they were checked out, usually within 15 minutes.
Audiobooks: Resetting Patron Downloads
If your patron receives an error message with the following text, you’ll need to reset their downloads.